FAQ:

How does a mom and pop travel agency like Power Travel survive in the Internet age?

Power Travel has not only managed to survive, but is thriving in the Internet age because most travelers still demand the kind of customer service that the Internet cannot provide. We advocate on behalf of our customers and let you speak to a real person when problems arise. Many of our clients have returned to us after attempting to book trips through the Internet and have become frustrated with that process. This has helped our business grow and our customers remain loyal.

Is there a service fee for booking a trip with your agency?

Recently, most airlines have stopped paying commission to travel agents, causing all travel agencies to start charging service fees, including ours.   Service fees vary depending on the size and nature of your booking, as many trips require hours of research by our travel consultants. Call us if you have further inquires regarding our reasonable service fees.

Can I come to your store anytime, or do I need to make an appointment?

Customers may visit us in our store without making an appointment Monday-Friday 9AM-5PM. However, we are available by appointment only on Saturdays from 10AM-3PM.